A recent study by Cone finds that 93% of Americans believe companies should have a presence in social media. 85% believe that companies should not only have a presence but they should interact as well, and 56% of American consumers feel stronger about a company — and better served — when they can interact with that company in a social media environment. See all of the results here, and thanks to C.C. Chapman for the heads up here.
Join us to ask the who, what, where, and when of social media for business!